This Privacy Policy explains our data practices for Bangladesh users aged 18 and above, including information collection, usage, storage, and your rights.
Last Updated: January 2025
Jeevaaji is committed to protecting the privacy and security of personal information provided by users. This Privacy Policy explains what data we collect, how we use it, how we protect it, and your rights regarding your personal information. By using Jeevaaji, you consent to the data practices described in this policy. Please read this document carefully to understand how your information is handled.
This Privacy Policy applies to all users of the Jeevaaji platform, including visitors who browse the website and registered users who create accounts and participate in gaming activities. The policy covers personal information collected through the platform, including information provided during registration, information generated through platform use, and technical data collected automatically.
Jeevaaji serves users aged 18 years and above in Bangladesh. We do not knowingly collect information from individuals under 18 years of age. If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately.
This Privacy Policy should be read in conjunction with our Terms and Conditions and Responsible Gaming guidelines, which together govern your relationship with Jeevaaji. By creating an account or using the platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described.
Jeevaaji reserves the right to update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. Users will be notified of significant changes through platform notifications or email communications. Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
Jeevaaji collects several categories of information to provide platform services, manage user accounts, improve user experiences, and comply with applicable regulations. The information we collect includes data you provide directly, data generated through your use of the platform, and technical data collected automatically.
When you register for a Jeevaaji account, you provide personal information including:
You may also provide additional information when contacting customer support, participating in surveys, or using communication features on the platform. All information you provide should be accurate, complete, and current. You are responsible for updating your information if it changes.
As you use Jeevaaji, we collect information about your activities and interactions with the platform, including:
This usage information helps us provide personalized experiences, detect unusual activity, resolve disputes, and improve platform features based on how users interact with different services.
When you access Jeevaaji, certain technical information is collected automatically through cookies, log files, and similar technologies:
This technical data helps us optimize platform performance for different devices and connection types, identify and fix technical issues, and understand how users navigate the platform.
Jeevaaji uses collected information for specific purposes related to platform operation, service provision, and legal compliance. The primary purposes for which we use your information include:
We use your personal information to create and manage your account, verify your identity and age, process transactions including deposits and withdrawals, provide customer support and respond to inquiries, and deliver platform features and gaming services. This core usage is essential for providing the services you request when using Jeevaaji.
Your information helps us maintain platform security by detecting and preventing fraudulent activity, identifying suspicious account behavior, verifying the legitimacy of transactions, protecting against unauthorized account access, and investigating potential violations of Terms and Conditions. Security monitoring protects both individual users and the overall integrity of the platform.
We use gaming activity information to support responsible gaming practices by monitoring for patterns that may indicate problematic behavior, implementing deposit limits and self-exclusion requests, providing responsible gaming resources and interventions when appropriate, and complying with responsible gaming obligations. This usage helps protect users from potential gaming-related harm.
Aggregated and anonymized usage data helps us improve Jeevaaji by analyzing how users interact with different features, identifying technical issues and performance bottlenecks, developing new features based on user preferences, optimizing platform design for better user experiences, and testing new functionality before wider release.
We use your contact information to send account-related communications including transaction confirmations, security alerts, policy updates, and responses to support inquiries. We may also send promotional communications about platform features, but you can opt out of marketing messages while still receiving essential account communications.
Jeevaaji may use and retain information as necessary to comply with applicable laws and regulations, respond to legal requests from authorities, enforce our Terms and Conditions, protect our legal rights and interests, and fulfill reporting obligations. Legal compliance may require retaining certain information even after account closure.
Jeevaaji does not sell your personal information to third parties. However, we may share information in specific circumstances necessary for platform operation, service provision, or legal compliance.
We work with third-party service providers who assist with platform operations, including payment processors who handle financial transactions, identity verification services that confirm user eligibility, technical infrastructure providers who host platform systems, customer support tools that help us respond to inquiries, and analytics services that help us understand platform usage. These service providers have access only to information necessary for their specific functions and are contractually obligated to protect user data.
We may disclose information when required by law, in response to valid legal requests from authorities, to enforce our Terms and Conditions, to protect the rights and safety of Jeevaaji and its users, to investigate fraud or security issues, or in connection with legal proceedings. We will comply with legal obligations while seeking to protect user privacy to the extent possible.
If Jeevaaji is involved in a merger, acquisition, sale of assets, or other business transaction, user information may be transferred as part of that transaction. Users would be notified of any such transfer and any changes to how their information is handled.
Jeevaaji implements technical and organizational security measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. Our security practices include:
While we implement strong security measures, no system is completely secure. Data transmission over the internet carries inherent risks, and we cannot guarantee absolute security. Users also have responsibility for protecting their accounts by creating strong passwords, not sharing login credentials, logging out after sessions on shared devices, and promptly reporting suspicious activity.
Jeevaaji retains personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements. Specific retention periods vary based on information type and applicable requirements.
Account information and transaction records are typically retained for several years after account closure to comply with financial regulations, resolve potential disputes, and maintain business records. Gaming activity logs may be retained for shorter periods unless needed for specific investigations or compliance purposes.
When information is no longer needed, it is securely deleted or anonymized so it can no longer be associated with individual users. Anonymized data may be retained indefinitely for statistical analysis and platform improvement.
Users have certain rights regarding their personal information held by Jeevaaji. These rights may vary based on applicable laws in your jurisdiction, but generally include:
| Right | Description |
|---|---|
| Access | Request information about what personal data we hold about you and how it is used |
| Correction | Request correction of inaccurate or incomplete personal information |
| Deletion | Request deletion of your personal information, subject to legal retention requirements |
| Objection | Object to certain types of data processing, such as marketing communications |
| Portability | Request a copy of your data in a structured, commonly used format |
| Restriction | Request limitation of how we process your information in certain circumstances |
To exercise these rights, contact Jeevaaji support through the email address provided in the platform footer. We will respond to requests within a reasonable timeframe and may need to verify your identity before processing certain requests. Some rights may be limited by legal obligations or legitimate business interests.
Jeevaaji uses cookies and similar tracking technologies to enhance user experiences, maintain session information, remember preferences, and collect usage analytics. Cookies are small text files stored on your device that help the platform recognize you and remember information about your visits.
Types of cookies we use include essential cookies necessary for platform functionality, preference cookies that remember your settings, analytics cookies that help us understand platform usage, and security cookies that help protect your account. Most browsers allow you to control cookie settings, but disabling certain cookies may affect platform functionality.
Jeevaaji may contain links to third-party websites or integrate third-party services. This Privacy Policy applies only to information collected by Jeevaaji. We are not responsible for the privacy practices of external websites or services. Users should review the privacy policies of any third-party sites they visit.
Jeevaaji is exclusively for users aged 18 years and above. We do not knowingly collect information from individuals under 18. Age verification is required during registration to confirm eligibility. If we discover that we have inadvertently collected information from someone under 18, we will delete that information immediately and close the associated account.
Parents and guardians are responsible for monitoring minors' internet usage and ensuring they do not access age-restricted platforms. If you believe a minor has provided information to Jeevaaji, please contact us immediately so we can take appropriate action.
Jeevaaji primarily serves users in Bangladesh, but platform infrastructure and service providers may be located in different countries. When information is transferred internationally, we ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.
Jeevaaji may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or platform features. The "Last Updated" date at the top of this policy indicates when it was most recently revised. Significant changes will be communicated through platform notifications or email.
We encourage users to review this Privacy Policy periodically to stay informed about how we protect personal information. Continued use of Jeevaaji after changes are posted constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how your information is handled, you can contact Jeevaaji through the email address provided in the platform footer: [email protected]
When contacting us about privacy matters, please provide sufficient detail about your inquiry or request to help us respond effectively. Include your account information (without sharing passwords) and specific details about what information or rights you are inquiring about.
We will respond to privacy inquiries within a reasonable timeframe and work to address your concerns. For requests to exercise privacy rights, we may need to verify your identity before processing the request to protect against unauthorized access to personal information.
By creating an account or using Jeevaaji, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, storage, and disclosure of your personal information as described. You confirm that you are at least 18 years of age and understand that gaming activities should be approached responsibly. If you do not agree with this Privacy Policy, you should not use the platform.
Review additional platform policies:
Jeevaaji implements security measures to protect your personal information from unauthorized access and misuse.
You have rights regarding your personal data including access, correction, deletion, and objection to certain processing.
Jeevaaji is exclusively for adults aged 18 and above. We do not knowingly collect information from minors.